The LOGS folder in your mailbox
Every bot writes a short note into your mailbox for each email it handles: what it did and why. If the bot got it wrong, one button fixes it.
_AutoSPAM/LOGS or _Mail2ERP/LOGS.Read the subject line
Most subjects have the same three parts, so you can sort and search the folder in a second.
Search the LOGS folder for an address, a domain or an action word such as SPAM or ORDERS.
One example per bot
AutoSPAM
Email from news@promo-deals.net (Last chance: 70% off) moved to Spam — sender is on the block list
Beginning of the email: Only today! Get 70% off all watches and free shipping…
What should happen with this email and its sender?
Mail2ERP
Order 4506570811 from buyer@customer-shop.com imported successfully (items: 3)
What should happen with this email and its sender?
Supplier2ERP
Supplier confirmation for PO OV2603311 processed (3 items updated)
| Line | What changed | Was | Now |
|---|---|---|---|
| GN 113.3-8-30 | delivery date | 2026-10-01 | 2026-10-08 |
| M.443/110-M8 | unit price | 2.84 | 2.91 |
| GN 810-230-AS | confirmed quantity | 80 | 60 20 to re-order |
A record only — nothing to decide.
Failed to process supplier document from orders@steel-parts.de — moved to manual review
What should happen with this email and its sender?
Mail2KNOW
Draft answer for anna@retail-group.eu sent to office@your-company.com for approval [D-1042]
Pay2ERP
Payment 1179.00 CZK matched to invoice 2609578
A record only – nothing to decide.
Mail2CLOUD
Backup completed for office@your-company.com: 336 new emails backed up
One note a day, plus one whenever a backup starts or stops failing.
What the buttons do
A button does exactly what dragging the email into that folder would do, and the bot learns from it. You only see the buttons that make sense for the email and for your settings.
| Button | What happens |
|---|---|
| AutoSPAM | |
| ALLOW | Not spam. The email goes back and the sender is allowed from now on. |
| SPAM | The sender’s domain is blocked; its emails go to spam. For Gmail and other free-mail senders only the address is blocked. |
| SPAM_EMAIL * | Only this address is blocked; the rest of its domain is no longer blocked. |
| SUPPLIER | The sender is a supplier. Their emails are filed for suppliers and never imported as customer orders. |
| VIP * | The sender is important. Their emails get their own VIP folder. |
| Your list * | One button per custom folder you set up (for example FAMILY). The sender joins that list. |
| Mail2ERP · Mail2KNOW | |
| ORDERS | Import it into your ERP as an order. |
| QUOTATION | Import it into your ERP as a request for quotation. |
| DO_NOT_IMPORT | Never import this email. If a document was already created in your ERP, cancel it there by hand. |
| Retry import | Process the email again. |
| Send to colleague | Forward the email to the address in the “Colleague email” field of your BOTS dashboard. |
| Answer with Mail2KNOW | Shown only on mailboxes that Mail2KNOW also reads: the email moves into the _Mail2KNOW folder and Mail2KNOW answers the customer. |
| Mail2KNOW | |
| Send answer | The proposed answer goes to the customer as it is. Mail2KNOW keeps it as a question-and-answer article for next time. |
| Edit | Opens a page on bots4.me with the proposed answer: correct it and send your version. On a waiting question, type the missing information — Mail2KNOW learns it and answers the customer. |
| Reject | The draft is closed. Nothing is sent to the customer. |
| Close | For a question Mail2KNOW could not answer: the customer is politely asked to contact you directly. |
| Forget | The learned article is removed from the knowledge base and no longer used for answers. |
| Supplier2ERP | |
| — | A successful confirmation lists the changed lines: delivery date, unit price, confirmed quantity — and how many pieces are left to re-order. Nothing to click. |
| Retry import | Process the supplier document again. |
| Send to colleague | Forward it to the “Colleague email” address for manual handling. |
| Pay2ERP · Mail2CLOUD | |
| — | Records only: matched payments, failures and backups. Nothing to click. |
| AutoGEO (report email and BOTS dashboard) | |
| Approve | The proposed text (for example a product description) is written to your website. |
| Reject | The proposal is dropped. Nothing changes on your website. |
| Undo | A change AutoGEO already made is reversed: the previous text is restored exactly. |
* Only when that option is switched on in your BOTS dashboard: SPAM by Email, VIP List or Custom folders.
Changing an order into a quotation (or back) keeps the first document in your ERP — check it and cancel it if needed.
Import buttons are not offered for senders who are not customers in your ERP — the import would be refused again.
Mail2KNOW drafts and questions: only the first button pressed counts. The same buttons are in the draft emails and in your BOTS dashboard.
AutoGEO works on your website, not in your mailbox, so it has no LOGS folder: its buttons are in the AutoGEO report email, the Logs tab of your BOTS dashboard and the WordPress plugin. Older changes can be undone from the Recent changes list in your dashboard.
Troubleshooting: log emails in your Junk folder
Outlook or Thunderbird sometimes files these notes as junk. Nothing is lost: our bots find them in your Junk folder and move them back into the LOGS folder within about 15 minutes, read or unread as they were. To stop it for good:
Outlook: right-click a log email and choose Junk → Never Block Sender — the notes come from your own address, shown as “BOTS4.me AutoSPAM”, “BOTS4.me Mail2ERP” and so on — or add your own address under Junk Email Options → Safe Senders.
Thunderbird: open one note in the Junk folder and click Not Junk, or add your own address (the sender of the notes) to your address book.
Thunderbird and Apple Mail: where your mail server allows it, every new note is already marked as not junk for them.
Only a note that really comes from your bots is moved back — it carries a signature only we can create. Anything that merely looks like one stays in Junk.
The full log is in your BOTS dashboard: bots4.me/bots
You can switch the mailbox notes off per bot with “Logs in your mailbox” in the BOTS dashboard.